Legal/Store Policies

Returns: Returns are accepted within 30 days of the original sale, and MUST be accompanied by your original receipt. All merchandise returned must be in original condition/packaging and free of odors from smoking, perfumes, etc. If merchandise is defective, it must be accompanied by all original packaging so that it can be returned to manufacturer. Special order items, needles, books, magazines, and knitted items (garments) are not returnable. Refunds will be given by STORE CREDIT ONLY. No refunds will be given by Cash or credits issued to Credit/Debit cards.

Checks: The Knitting Patch does not accept checks.

Rejected Payments: Any payment rejected by your financial institution will be assessed a $50 fee plus you will be charged all costs of collection.

Special Orders: The Knitting Patch will be happy to special order anything you may wish to order. You will be asked to make a deposit that is 50% of the amount of the order you are placing at the time you place the order. Special Order items are NOT RETURNABLE.

Gift Certificates: Gift Certificates issued by The Knitting Patch are redemable for merchandise only. They may not be redemed for cash, and have no cash value.